Our Narrative
Devoted to creating genuine Italian pizza with fervor since 1985

From Naples to Your Community
'Crust & Charms Pizzeria' started as a small dream to introduce real Neapolitan pizza to Naples. Established by the Rossi family in 1985, our pizzeria was originally a humble family business with long-standing recipes passed down from ancestors.
Marco Rossi, our originator, mastered pizza craftmanship throughout her journey across Italy, where she apprenticed with renowned pizzaiolos in Naples—the original home of pizza. When she came back to the UK, she aspired to replicate the enchantment of original Italian pizza, sticking to age-old techniques and selecting only the best ingredients.
Starting from a quaint pizzeria with just 12 seats, we have become a cherished establishment in our locality. Nonetheless, our dedication to excellence and genuine standards has remained constant. Employing classic wood-fired ovens, preparing our dough daily, and sourcing premier ingredients is our ongoing tradition.
Nowadays, 'Crust & Charms Pizzeria' is still owned by the Rossi family, with the new generation at the helm, overseeing our enthusiastic crew. Although we've embraced technological advances, the essence of our mission is unchanged: to produce delicious, original pizza that unites people.
Our Principles
Premium Ingredients
Our commitment is to prime freshness and quality, partnering with regional growers and Italian suppliers to guarantee flavor authenticity.
Ancient Techniques
Each pizza is lovingly created with revered methods; our dough enjoys a 48-hour fermentation process and is then baked in traditional wood-powered ovens.
Focus on Community
We strive to be more than just a dining venue—we're an integral part of our neighborhood, advancing local efforts and fostering a space open to everyone.
Eco-Friendly Practices
Our dedication is to sustainability, which means lessening food waste, utilizing environmentally gentle packaging, and endorsing sustainable farming.
Our Diligent Team
The dedicated individuals presenting our sumptuous pizzas

Marco Rossi
Owner & Principal Chef
Passing down traditions, this second-generation owner apprenticed in Naples and has dedicated over 15 years to refining our craft.

Isabella Garcia
Head Chef
With Italian culinary training, she carries 12 years of experience to our kitchen, focusing on dishes that highlight the seasons.

Luca Bianchi
Chief Pizzaiolo
A Neapolitan native, Luca has spent over 20 years perfecting the art of pizza and mentors our aspiring pizza artisans.

Emma Johnson
Service Manager
She guarantees an extraordinary dining journey for all guests and leads the service team with charm and capability.

Alex Wang
Beverage Curator
Oversees our selection of beverages, with a special focus on Italian refreshments and complementing pizza accompaniments.
Customer Reflections
This is the closest to true Neapolitan pizza I've sampled outside Italy. The crust is impeccably textured, sporting those characteristic char marks that only come from a bona fide wood-fired oven.
The dedication 'Crust & Charms Pizzeria' shows to local sourcing and eco-conscious operations is evident with every mouthful. Their rotating seasonal selections are always an eagerly awaited delight!
I've patronized this place for many years and the quality is consistently outstanding. The staff extends a familial warmth, and the pizza is heavenly per the establishment's name. The Truffle Mushroom pizza is not to miss.
Honors & Acclaim
Premier Pizzeria in Karlport
Local Cuisine Awards, 2019-2023
Leading 50 Pizzerias Nationwide
National Food Guide, 2021-2023
Certified Authentic Neapolitan Pizza
Associazione Verace Pizza Napoletana, 2018
Eco-conscious Enterprise Honors
Eco-Friendly Business Coalition, 2022
Discover Our Spot
Relish in the true taste of Italian pizza in a cozy, inviting ambiance